Legal

Privacy Policy

Last updated: September 2026

1. Who we are

This website, betaweaving.com, is operated by Beta Weaving Co., Ltd. ("Beta Weaving", "we", "us"), a fabric manufacturer based at 53/3-7 Moo 5, Thepharak Road, Bang Phli Yai, Bang Phli, Samut Prakan 10540, Thailand. This policy explains what personal data we collect when you use this website, why we collect it, and what rights you have over it.

2. Information we collect

Information you give us directly

When you submit the "Request a Quote" form, we collect:

• Phone number
• Full name (optional)
• Your preferred messaging app (e.g. LINE, WhatsApp, WeChat) and your username or ID on it (optional)
• Email address (optional)
• Any details you write in the message field (fabric type, quantity, target color, timeline, etc.)

If you contact us directly by phone, email, or LINE/WhatsApp instead of the form, we collect whatever information you choose to share in that conversation.

Information collected automatically

We use Google Analytics to understand how visitors use this site, and the Meta Pixel (Facebook and Instagram) to measure our advertising. We may add the TikTok Pixel for the same purpose. These tools use cookies and similar technologies and may automatically collect:

• Pages visited and time spent on the site
• General device and browser information
• Approximate location derived from IP address (city/region level, not precise location)
• How you arrived at the site (e.g. search engine, direct link, social media)

They also record actions such as tapping our phone, email, LINE or WhatsApp links, or sending the quote form. We do not use this data to identify you personally. Meta and TikTok may link it to your account on their platforms under their own privacy policies.

3. How we use your information

• To respond to quote requests and inquiries you submit
• To provide samples, quotes, or follow-up communication you've requested
• To understand how visitors use the site, so we can improve it
• To measure how well our Facebook, Instagram and TikTok ads work, and to show our ads to people who have visited this site
• To meet legal or accounting obligations where relevant (e.g. records of a business transaction)

We do not sell your personal data. Details you send us through the quote form are never passed to advertising platforms.

4. Legal basis for processing

Under Thailand's PDPA, we rely on the following bases to process your data:

• Consent — when you voluntarily submit the quote form, you consent to us using that information to respond to your inquiry.
• Legitimate interest — for basic analytics that help us understand and improve the site, and to measure our advertising, in a way that doesn't override your privacy rights.
• Contractual necessity — where information is needed to fulfill an order or agreement you've entered into with us.

5. Who we share data with

We use a small number of third-party service providers to run this website. They process data on our behalf and are not permitted to use it for their own purposes:

• Netlify — processes and delivers form submissions from the "Request a Quote" form.
• Google Analytics — processes anonymized/aggregated usage data as described in Section 2.
• Meta Platforms (Facebook, Instagram) — receives website visit and action data from the Meta Pixel to measure and deliver our ads.
• TikTok — if we add the TikTok Pixel, receives the same kind of data to measure and deliver our ads.

We do not otherwise share, sell, or rent your personal data to third parties, except where required by law.

You can limit this tracking by blocking or deleting cookies in your browser, and through the ad settings in your Facebook, Instagram or TikTok account.

6. Data retention

We retain quote requests and related correspondence for as long as needed to respond to your inquiry and maintain business records, and then delete or anonymize it unless we're required to keep it longer for legal or accounting reasons. Analytics data is retained according to Google Analytics' standard retention settings.

7. Your rights under the PDPA

Under Thailand's Personal Data Protection Act, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion or anonymization of your data
• Withdraw consent at any time, where processing is based on consent
• Object to certain types of processing
• Request a copy of your data in a portable format
• Lodge a complaint with Thailand's Personal Data Protection Committee (PDPC) if you believe your rights have been violated

To exercise any of these rights, contact us using the details in Section 9.

8. Data security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Contact us

If you have questions about this policy or want to exercise your data rights, contact us at:

10. Changes to this policy

We may update this policy from time to time as our website or legal obligations change. The "Last updated" date at the top of this page reflects the most recent revision.